Ldesign Media answers frequently asked questions

FAQs

Check out our frequently asked questions to understand the services we offer.

Moodle, what's that?

For this, it is best to look at the page What is Moodle?

Do you also develop apps or other websites?

In the past, we have developed various web applications. Currently, we are focusing on Moodle development.

Do you also do hosting?

We work with various partners and can provide good advice on this. We don't do hosting ourselves.

Who owns the custom development?

All intellectual property rights to the Work developed by Ldesign Media belong to the Client. Ldesign Media retains the right to reuse parts of the software for other Services and Clients.
The above does not apply to underlying frameworks, code, and/or (parts of) Works that are subject to third-party ownership rights or that fall under an ‘open source’ license.

What is our development approach?

When making custom work, we will always set up a copy of your environment or our own test environment, where we will develop. After that, we will ask you to test the customization. After approval, you can install the customization on your own environment. We can explain how this can be done.

We always provide a plug-in with support for a specific Moodle version. Bugs and issues are resolved within the original price indication. This means you won't be faced with any surprises.

For new adjustments or upgrades to a higher version, a new quote will be issued upon request.

What kind of costs should we consider?

Before the start of an assignment, a quote with a job description will be made.

What is the delivery time?

On the quote, we specify the period within which we will deliver. We work with a deadline by which you can expect delivery. It is possible that delivery will take place faster, but we cannot guarantee this.

SLA/Customized Contract

For larger customers, we can draw up an SLA agreement together.

Is it Mfreak or Ldesign Media?

Mfreak was a company under Ldesign Media, where Mfreak mainly focused on Moodle and Ldesign Media did various activities. Due to many Moodle issues and the desire to specialize more and more, we chose to continue operating under one name: Ldesign Media.

What language does a plug-in come in?

By default, the texts in the plug-in will be added in English. These are easy to translate yourself, we can provide an explanation for this. This gives you complete freedom over the Dutch translation. If you still want us to carry it out, this is of course also possible.